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Frequently Asked Questions

Find answers to common questions about MailMoolah features, earning, advertising, and account management.

How our FAQ support flow works

Frequently Asked Questions Workflow Diagram FAQ Workflow 1. Search FAQ Type your question 2. Browse Categories Rewards Account Ads Campaigns Privacy 3. View Answer Helpful? Rate answer Yes Issue Resolved Thanks for your feedback! No Try Related Articles AI-suggested alternatives Contact Support Open a support ticket Search Browse Answer Decision Resolved Escalate

General

What is MailMoolah?

MailMoolah is a release-candidate two-sided email marketplace where readers can review sponsored emails and advertisers can measure engagement from opted-in audiences. Rewards are recorded only after eligible activity is verified.

Is MailMoolah free to use?

Reader signup does not require a subscription in the current public flow. Advertiser commercial terms and campaign pricing should be confirmed during pilot setup.

Do I need a special email app?

No. MailMoolah works with any email provider including Gmail, Outlook, Yahoo, and others. Sponsored emails are delivered directly to your existing inbox. There is nothing extra to install or configure.

Earning

How do rewards work?

Sign up as a reader, choose the topics you are interested in, and opt into sponsored emails. Eligible activity can post to the rewards ledger after campaign rules and validation checks are complete.

How do reward payouts work?

Your account shows verified balance, payout threshold, payout-method status, and payout request status when ledger entries exist. Named payout rails and processing timelines are shown only after operations verifies them.

How much can I earn?

Reward outcomes depend on eligible campaign rules, validation checks, and available ledger entries. Production reward ranges are not published in the help center yet.

Referrals

How does the referral program work?

Invite friends using your unique referral link when it is available in your dashboard. Referral rewards depend on the current program rules and verified referral activity.

Advertisers

How do I advertise on MailMoolah?

Create an advertiser account, set up a campaign with your email creative, choose an available audience list, attach a template, and review recorded delivery and engagement metrics from the dashboard.

What are the ad rates?

Production marketplace rates are not published in the help center yet. Pilot pricing should be confirmed during campaign setup and compared against recorded send, open, and click data after delivery.

Account & Security

Is my data safe?

MailMoolah uses shared authentication, secure transport, and role-backed dashboards. Privacy and data-use details should be reviewed in the current policy before production launch.

How do I delete my account?

Navigate to Settings, then Account, then select Delete Account. You will be asked to confirm your decision. Once confirmed, your data will be permanently removed from our systems within 30 days.

I cannot access my account

Use the SharedAuth recovery path from the sign-in page. Contact support if SharedAuth recovery does not restore your MailMoolah session.

Technical

What browsers are supported?

MailMoolah supports all modern browsers including Chrome, Firefox, Safari, and Edge. Mobile browsers are fully supported as well. We recommend keeping your browser up to date for the best experience.

Can I use MailMoolah on mobile?

Yes, the platform is fully responsive and works on any smartphone or tablet. You can manage your account, view earnings, and engage with sponsored emails from any mobile device without needing a dedicated app.

Still need help?

If you could not find the answer you were looking for, our support team is ready to assist you.

Contact Support