Frequently Asked Questions

MailMoolah is a limited-pilot two-sided email marketplace where readers control participating senders and advertisers review recorded engagement from opted-in audiences. Recorded engagement may produce a reward-ledger entry when campaign rules and account data support it; an entry is not a promise of payment.

Reader signup does not require a subscription in the current public flow. Advertiser commercial terms and campaign pricing should be confirmed during pilot setup.

No. MailMoolah works with any email provider including Gmail, Outlook, Yahoo, and others. Sponsored emails are delivered directly to your existing inbox. There is nothing extra to install or configure.

No. MailMoolah is built around advertiser-funded, permission-based email engagement. Any eligible invite or bonus programs are disclosed in-product before you take part, and are not member-fee driven — you are never asked to pay to join or to qualify for a reward entry.

Sponsored campaigns from senders you have approved, in the categories you have allowed. Whitelist Manager is default-deny: only categories you allow will accept brand-new senders, so nothing reaches you from a category you have not opted into.

Yes. Open Whitelist Manager to change your category preferences or remove an individual sender. If a control you need is not visible for your account, contact support before assuming a topic or sender rule can be changed in-product.

Sign up as a reader, choose the topics you are interested in, and opt into sponsored emails. Eligible activity can post to the rewards ledger after campaign rules and validation checks are complete.

Earnings can record a payout request when the current account state allows it. No payment provider is connected during the pilot, so requests are not processed and no money is disbursed. No threshold or processing timeline is promised.

Reward outcomes depend on eligible campaign rules, validation checks, and available ledger entries. Production reward ranges are not published in the help center yet.

Invite friends using your unique referral link when it is available in your dashboard. Referral rewards depend on the current program rules and verified referral activity.

Use the managed advertiser pilot contact path. MailMoolah confirms commercial terms and the campaign controls available to the account; there is no public self-service campaign purchase flow.

Production marketplace rates are not published in the help center yet. Pilot pricing should be confirmed during campaign setup and compared against recorded send, open, and click data after delivery.

MailMoolah uses shared authentication, TLS in transit, and role-backed dashboards. It does not claim a security certification or independent audit. Review the current Privacy Policy for the limited pilot.

Senders see engagement reporting for their own campaigns only: aggregate delivery, open, and click counts, and — for people already on their list — engagement with their own messages. A sender is not shown your activity with any other sender, and we do not give senders contact details they did not already hold. The Privacy Policy sets this out in full.

Email support@mailmoolah.com or use the contact form to ask us to close your account. Deletion is handled by a person, so we will confirm by email once it is done rather than quote a fixed turnaround we do not yet operate to.

Use the SharedAuth recovery path from the sign-in page. Contact support if SharedAuth recovery does not restore your MailMoolah session.

Use a current version of Chrome, Firefox, Safari, or Edge with cookies and JavaScript available for SharedAuth and account workflows. If a page does not work, include your browser and device in a support request.

The public and account surfaces are designed for responsive browsers, including a 360-pixel viewport. Capability still depends on the page, role, and browser; report any overflow or unreachable control through the contact form.